Netflix Not Streaming, Remove Haali Media Splitter

So what do Netflix and Haali Media Splitter have to do with each other? Well Netflix was streaming perfectly fine until something happened cause Netflix to give you an error message that provide no help to you nor the customer service rep at Netflix. So you did and online search with the error number just to go around in circles. finally you called Netflix tech support just to run around some more circles and finally be referred to you computer vendor.

Netflix-Call-CenterNetflix uses the Microsoft Silversight streaming engine. The problem occurs when you try to view video from a source other that Netflix and other video codecs are loaded on to help you view the video. For our example we will be talking about a video codec engine called “Haali Media Splitter“. This codec usually comes bundle with other video codecs in your media player programs. The problem is that it can corrupt Microsoft Silversight which Netflix uses.

Netflix will continue not to stream your movies until you uninstall haali media splitter. Most likely you will not find haali media splitter in the add/remove programs utility. That is because it is actual part of bundle video codec software on your machine. Examples of bundle video codec software would be ffdshow and k-lite codec package.

You should be able to find these programs at the following example paths;

C:\Windows\SysWOW64\rundll32.exe “C:\Program Files (x86)\K-Lite Codec Pack\Filters\Haali\splitter.ax”,Configure

it is part of the following codec pack.
“C:\Program Files (x86)\K-Lite Codec Pack\Filters\Haali”

Once you find the program through the above path or if it is in add/remove programs, go ahead and uninstall the program. Once you are done, reboot the computer and your Netflix should  stream just fine. If there is still an issue, uninstall Microsoft Silversight, reboot and then navigate back to the Netflix site and try to watch a movie and it will prompt you to reinstall Microsoft Silversight which will take less than a minute.

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